The Front Office Department of Yulin Hotel was titled the Youth Model of Yulin city recently. The Front Office Department of Yulin Hotel has gained recognition from all communities and increased the brand fame  by the joint efforts of all employees over past years since the start of activity of selection of the Youth Model,. It was honored the Youth Model of Yulin city in 2002, the Youth Model of Guangxi in Nov., 2003, the National Youth Model from the Communist Youth League Central Committee in April 2008 and the Youth Model of Yulin city in May this year.  

During the period of the selection, every member of the Front Office Department of Yulin Hotel kept their good image all time, fulfilled their job requirements, improved their own comprehensive quality; stayed on the guest first and service first concept to build the smile brand and promote the continual innovations in service. The department had activities of smile service star, service skills star and stars service team to strengthen the service among staff. The department promoted the polite service commitment system, and kept daily service training, weekly service evaluation, and monthly award and punishment system to improve the building of the team. The atmosphere of everyone serves guests and everything serves guest was created in the hotel, which promoted the overall service level of the whole hotel effectively.  

Author: Zeng Yuee                             Source: Yulin Hotel